Window cleaning questions, answered

Horizons Window Cleaning offers exterior window cleaning, interior window cleaning, and complete interior and exterior cleaning for homes. Service is available as a one-time cleaning or on a twice-yearly or quarterly schedule.

Yes. Exterior-only cleaning is available as a stand-alone service.

Yes. Interior-only cleaning is available too. We'll coordinate access to your home when scheduling.

Standard service is cleaning the glass throughout your home, on the inside, outside, or both, according to the service agreed in your quote. Screens and detailed track, frame, and sill cleaning are not included in the standard service.

No. Screen cleaning is an optional add-on available for an additional charge. You can select it on the quote form, and it will be quoted according to the work requested.

Yes. Detailed cleaning of window tracks, frames, and sills is available as optional add-ons at an additional charge. Each is quoted separately based on the work you request.

Use the online quote form, call 616-326-5278, or send a text. You don't need an exact window count. Share what you know and we'll confirm the details with you.

Every quote is personalized. It may depend on:

• The number and size of your windows
• Whether you want interior glass, exterior glass, or both
• Property accessibility and layout
• Screen cleaning, if requested
• Detailed track, frame, and sill cleaning, if requested
• The agreed scope of work

Optional add-ons are quoted separately.

Yes. In addition to one-time cleaning, Horizons offers twice-yearly and quarterly recurring window cleaning. Recurring service can help you maintain cleaner windows throughout the year. Visits are arranged with you directly.

Twice-yearly cleaning means two visits per year, commonly spaced about six months apart, such as spring and fall. Quarterly cleaning means four visits per year, about once every three months, for homeowners who want their glass consistently clear.

Our primary service areas are Rockford and Grand Rapids, Michigan. We're confirming coverage for surrounding communities in the greater Grand Rapids area. Include your ZIP code in your quote request and we'll let you know whether we can serve your home.

For interior cleaning, we'll need access to the inside of your home, so we'll coordinate that with you when scheduling. For exterior-only service: [TO CONFIRM: whether the homeowner needs to be present, and any access requirements such as gates or pets].

Helpful steps include clearing items from window sills and the area directly in front of windows, keeping pets secured, and letting us know about gate codes or hard-to-reach windows in your quote request. [TO CONFIRM: any additional preparation instructions]

Weather can affect exterior window cleaning. [TO CONFIRM: how weather-related changes are decided and how customers are notified] If you have questions about an upcoming appointment, call or text 616-326-5278.

Call or text 616-326-5278 as early as possible and we'll find a new time. [TO CONFIRM: rescheduling notice period or policy, if any]